Business intelligence (BI) is the process which leverages software and services to transform data into more actionable insights to help companies with their business decisions. BI offers comprehensive access, analysis and findings when it comes to data reports as well as the state of the business.
Business intelligence may also refer to the range of data tools and infrastructure that provide quick, easy-to-digest insights and reports based on available data.
At Everise, we have the exage Business Intelligence which taps into more than 60 data connectors to provide real-time reporting on customer interactions.
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