Cross-shoring is a unique type of customer support model. It primarily applies the principle of “natives serving natives” in which it offers customer lifecycle management services by native speakers at a lower cost, without compromising on the customer experience, delivered through a multilingual hub.
Everise’s proven cross-shore solution enables high-performing, cost-effective native language support. We have a state-of-the-art multilingual hub in Kuala Lumpur, Malaysia offering full proficiency customer support of over 20 languages which inspire brand loyalty and foster culturally informed customer experiences.
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