A licensed healthcare agent is a certified agent who can assist people in making decisions when it comes to the care they need. As fully licensed agents, they bring in their insurance expertise to ensure their clients could receive the best choices in case they couldn’t do it themselves. They can also make recommendations and suggestions based on the customer’s particular circumstances.
The responsibility of health insurance agents goes way beyond assisting their clients after the plan is purchased. They must also help them resolve questions and problems regarding billing, utilization, medical claims, and appeals. These agents are licensed by their state department of insurance as well as certified by the government-run exchange. All of them must receive specialized training in the insurance products they sell from state regulatory agencies and insurance companies they represent. To keep their licenses and certifications, they must continue their education.
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