A voice assistant is an AI-powered software application that uses voice recognition, speech synthesis, and natural language understanding (NLU) to provide a service through a particular application. Siri, Alexa and Google Home are all examples of a popular voice assistants found in our smartphones and homes.
At Everise, we developed our own conversational AI platform, exage, that integrates with popular voice assistants and enable automated voice experiences that are both intelligent and multilingual. We have omnichannel customer service solutions targeting voice, video, and text interactions to deliver customer-centric experiences that are unprecedented in their efficiency and utility.
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