Japan Onshore | Everise

Innovative Japanese Customer Support

Everise offers premium omnichannel onshore customer support to some of the most innovative Japanese brands.

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Omnichannel Japanese CX

Our capabilities span voice, email, social media, chat, chatbots and more. Deep implementation experience and close relationships with the world’s top customer experience management platforms combine to provide you with single Voice of the Customer for all channels.

Learn how a leading logistics and food delivery unicorn achieves dramatic success with us.

Proven Home-Based Agent Solution

Everise has a robust work at home program, guaranteeing the safety of our agents and smooth continuity of our partners’ operations. Our tech stack ensures these agents operate with as much collaboration, data security and accountability as their centralized counterparts.

Cross-shore Support

Through our Multilingual Hub in Malaysia, we also offer the opportunity for Japanese agents to move to Malaysia, as part of our innovative cross-shore model that enables multi-national brands to manage their customer experience from a single Hub.

Digital CX Transformation

Everise’s digital experiences are built upon proprietary multilingual natural language processing that can be deployed as a either chat or voice-based virtual assistants. Our technology is proven to improve the customer experience by offering a welcome self-service support channel and relieving inbound pressure during peak times.

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